At Ella Attire, we are committed to delivering your orders safely and efficiently. This policy outlines the shipping process, delivery times, and related information.
1. Order Processing
- All orders are processed on a cash-on-delivery basis.
- Orders are typically processed within 1–2 business days after placement.
- You will receive a confirmation via email or phone once your order is confirmed.
2. Shipping and Delivery
- Ella Attire ships products worldwide.
- Delivery times vary depending on the destination and availability of the product. Typical delivery may take 7–21 business days.
- Delivery charges, if any, will be clearly communicated during checkout.
3. Tracking Orders
- Once your order is shipped, we will provide updates via email or phone.
- Please note that tracking may not be available for all destinations.
4. Delivery Issues
- Ella Attire is not responsible for delays caused by courier services, customs clearance, or unforeseen circumstances.
- If your order does not arrive within the estimated delivery period, please contact us at [email protected].
5. Shipping Address
- Please ensure your delivery address and contact information are correct at the time of placing your order.
- Incorrect or incomplete addresses may lead to delayed or failed deliveries.
6. Lost or Damaged Shipments
- In case of lost or damaged shipments, please contact us immediately at [email protected] with your order details.
- We will investigate and provide assistance as per our policies.
7. Contact Us
For any shipping-related inquiries, please reach out to [email protected]